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Pulseri

Setup guides

Pulseri blog posts about setup guides: plain guides on asking for feedback and acting on it.

  • A large 7 beside a solved-ticket tick, a clock and a survey card joined by dotted arrows

    Setup guides5 min read

    Zendesk CSAT survey setup in seven steps

    Connect Zendesk to Pulseri, pick the Ticket solved event and send a CSAT survey with a short delay. Seven steps with the screens you will see.

    Farsad F.
  • A large red 6 beside a red score dot showing 3 with a dotted arrow to a Slack-style message card

    Setup guides5 min read

    Turn detractors into a Slack alert in ten minutes

    Connect Slack once, write one alert rule for NPS detractors and send a test message. A step by step guide with what the alert shows and how to keep it useful.

    Farsad F.

Hear from the right people, at the right time

Pulseri asks the right person at the right moment and tells your team when a score is low.

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