Check in on your team every quarter, without a big HR project.
Ask a short eNPS question on a steady rhythm, to everyone or one department. Low scores reach the right person.
How people feel at work, scored from 0 to 10, dips in week 4 from 7.4 to 5.9. Of that week's comments, 11 are about long meetings and 5 about unclear plans. A summary says the mood fell after a run of long meetings.
How people feel, by week
7.0this week
Dip in week 4
What people wrote in week 4
Long meetings11 comments
Unclear plans5 comments
In short
The mood fell from 7.4 to 5.9 in week 4, after a run of long meetings. It is picking up again.
Pick who is asked, and how often
Send to the whole company or one department. Set the rhythm once.
Employees work like customers but are marked as employees. Departments work like customer accounts, so you can read scores by team.
- eNPS asks how likely someone is to recommend you as a place to work.
- Send it every quarter to everyone, or to one department.
- Add ESAT for a moment such as a reorganisation or a new tool.
- Nobody gets a relationship survey more often than every 90 days by default.
Staff answers stay apart from customer reports
Every person and survey is either customer or employee. A customer survey cannot reach an employee, and employee answers never appear in customer reports.
Be open about privacy
Pulseri has no anonymous mode, so say so before you send.
Answers are tied to the person, so you can check in with someone struggling.
- Before the first survey, tell your team who sees results and why.
- Roles decide who sees people and responses. Give access only to those who need it.
- Remove a person and Pulseri clears their name. Past answers stay, nameless.
Who sees what
A teammate gets the Results only role. They can see results but not send surveys or change roles. The change is written to the access log.
Maeve DoyleDesigner
Role
- Administrator
- Results only
- Survey sender
What this person can do
- See survey results (Allowed)
- Send surveys (Not allowed)
- Change who has which role (Not allowed)
Access log
Camila Reyes changed Maeve Doyle to Results only.
Give the people team a role that can read results. Give managers a role that cannot. An access log records every change.
Keep reading
- Employee feedback surveys: eNPS and ESAT check-ins that stay apart from customer reports.
- What is eNPS?: the employee Net Promoter Score in plain words.
- eNPS survey questions: a set you can copy.
Questions people ask
Check in with your team on a steady rhythm
Try Pulseri for 14 days. Add your team, pick a question and send your first check-in.
Free for 14 days. Cancel any time before it ends.