Pulseri 
Starter
€49
per month, billed monthly
For small teams just getting started with feedback.
- 500 people
- 2,500 survey sends a month
- 5 alert rules
- 30 days of audit log
For agencies
Know how every client feels before the renewal call.
Ask each retainer client's people for a quarterly score. Each client is a Group with its own report, so unhappy ones show early.
Eight people are narrowed by three filters (plan, joined recently, low score) to three, and saved as a group.
Filters
- Plan: Growth
- Joined: last 90 days
- Score: under 7
3 people
Camila ReyesGrowth · 3 weeks ago
4Fatima Al-SayedGrowth · 2 months ago
6Sofia MarinoGrowth · 10 weeks ago
5
Saved as a group
New Growth customers to check on
Groups
One Group per client
A Group is a customer account. Put a client's people in one Group.
Add each person with their client. Scores roll up by Group and week.
- A report per client, with score over time and comments.
- Theme tags on comments explain each dip.
- All clients sit in one account.
Segments
Ask the right people at each client
Eight people are narrowed by three filters (plan, joined recently, low score) to three, and saved as a group.
Filters
- Plan: Growth
- Joined: last 90 days
- Score: under 7
3 people
Camila ReyesGrowth · 3 weeks ago
4Fatima Al-SayedGrowth · 2 months ago
6Sofia MarinoGrowth · 10 weeks ago
5
Saved as a group
New Growth customers to check on
Filter by client, project lead, join date or last score. Save the result as a segment and survey it each quarter.
Roles
The right access for each person on your team
A teammate gets the Results only role. They can see results but not send surveys or change roles. The change is written to the access log.
Maeve DoyleDesigner
Role
- Administrator
- Results only
- Survey sender
What this person can do
- See survey results (Allowed)
- Send surveys (Not allowed)
- Change who has which role (Not allowed)
Access log
Camila Reyes changed Maeve Doyle to Results only.
Give each teammate a role that fits: a designer reads results, a project lead sends surveys. An access log records who changed what.
Separate accounts
Clients who need their own space
A client that wants its own team, billing and data signs up for its own Pulseri account, with no shared people, surveys or reports.
Keep reading
- People and segments: group your customers and pick exactly who to ask.
- Customer feedback surveys: NPS, CSAT and CES on a schedule or the moment something happens.
- Customer satisfaction index: how to combine several ratings into one number for a client report.
Pick a plan by the people you track
Each client's staff count as people. Every answer is included.
Growth
Most popular€99
per month, billed monthly
For growing teams that need more room to survey.
- 2,500 people
- 10,000 survey sends a month
- 25 alert rules
- 90 days of audit log
Business
€199
per month, billed monthly
For larger teams running feedback at scale.
- 10,000 people
- 30,000 survey sends a month
- 100 alert rules
- 365 days of audit log
Enterprise
For organisations with security, scale or contract requirements.
Security
- Enforced single sign-on and SCIM
- Reviewed security paperwork
Support
- Named contact
- Service level agreement by contract
Commercial
- Limits set for your team
- Invoice billing and a custom contract
Questions people ask
Make each client a Group and add their people. Each Group gets its own report, all in one account.
Yes. It signs up for its own Pulseri account. Accounts share no people, surveys or reports.
Yes. Schedule an NPS or CSAT survey for a segment, such as everyone at a retainer client. Pulseri records who was asked, so nobody is asked again too soon.
No. They answer from an email link and never see your other clients.
Know how each client feels
Try Pulseri for 14 days. Add your clients as Groups and send your first survey.
Free for 14 days. Cancel any time before it ends.