Pulseri Know what people said without reading every comment.
Pulseri tags each comment, sorts it under your themes and writes a weekly digest. You make every decision.
The average score dips in week 6, from 8.1 to 6.2. Of that week's comments, 14 are about slow exports, 6 about confusing pricing and 3 about help arriving late. A summary says the score fell mostly because exports got slower.
Average score by week
7.4this week
Dip in week 6
What people wrote in week 6
Slow exports14 comments
Confusing pricing6 comments
Help arrives late3 comments
In short
The score fell from 8.1 to 6.2 in week 6, mostly because exports got slower. It is recovering since.
Every comment, tagged
Tags appear shortly after the answer arrives.
How people feel at work, scored from 0 to 10, dips in week 4 from 7.4 to 5.9. Of that week's comments, 11 are about long meetings and 5 about unclear plans. A summary says the mood fell after a run of long meetings.
How people feel, by week
7.0this week
Dip in week 4
What people wrote in week 4
Long meetings11 comments
Unclear plans5 comments
In short
The mood fell from 7.4 to 5.9 in week 4, after a run of long meetings. It is picking up again.
Pulseri reads each comment and adds two things.
- One sentiment: positive, neutral or negative.
- Any themes that clearly fit, such as pricing or support speed.
If no theme fits, it adds none. Your dashboard shows the score trend beside top themes, so you see what changed and why.
Themes that match your words
Keep a list of themes, each with a name and a color. Pulseri sorts comments into that list only, so reports use your labels. Edit it any time. Your plan sets how many themes you can keep.
- Themes
- 30
- Themes
- 30
- Themes
- 30
- Themes
- Custom
A weekly digest of what people said
One short read instead of a hundred comments.
Each week Pulseri summarises new answers. Every plan gets a digest for the whole account. Some plans also write one per active survey, such as what NPS detractors mentioned this week.
The table shows how many surveys get their own digest. Past your plan's limit, the most recently started surveys come first and the rest are marked as not written because of the plan.
- Campaigns with their own AI digest
- 0
- Campaigns with their own AI digest
- 10
- Campaigns with their own AI digest
- 50
- Campaigns with their own AI digest
- Unlimited
Digests show on your dashboard home page and beside each survey's results.
What the AI does, and what it does not
- It reads comments and writes tags and summaries.
- It never sends a survey, changes a score or replies to a customer.
- Your correction wins. Pulseri never overwrites a tag you fixed.
- Alerts can use sentiment. Your rule decides who is told, never the AI.
- Obvious emails and phone numbers are removed before the AI reads a comment.
A digest is a summary. Read the comments behind it before a big decision.
Keep reading
- Alerts for low scores: low scores reach your team by Slack, Teams, email or a signed webhook.
- The survey builder: pick a score, an audience and a moment.
- Customer feedback surveys: NPS, CSAT and CES on a schedule or when something happens.
Questions people ask
See what your customers mean
Try Pulseri for 14 days. Send a survey and read the first themes.
Free for 14 days. Cancel any time before it ends.