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Alerts in your chat

Microsoft Teams integration for low-score alerts

Get a Microsoft Teams message when someone gives a low score. Needs approval from your Microsoft 365 admin.

All plans

What it does

When an answer matches an alert rule, Pulseri posts to the Microsoft Teams channel you chose. A rule can match a low score, a negative comment or a promoter. Each rule alerts once per answer, so repeats never flood the channel.

Who it suits

Teams in Microsoft 365 who want customer feedback where they already work.

What an alert holds

Each alert is one channel message, so your team sees the answer without opening Pulseri.

  • The score

    The number the person gave. Your alert rule can match on it.

  • The full comment

    The whole comment, uncut, next to the score.

  • A delivery record

    See whether each alert is pending, delivered or failed.

How to set it up

Most people finish in minutes.

  1. An administrator opens Settings, then Integrations, and chooses Connect next to Microsoft Teams.
  2. A Microsoft 365 administrator approves Pulseri for your organization.
  3. Sign in once more so the Pulseri app appears in Teams. The integration shows as finishing setup until it is ready.
  4. Create an alert rule, choose Microsoft Teams and pick a channel.
  5. Send a test alert and check it lands in the channel.

Which plans have it

This comes from the current plan table.

All plansSee plans and pricing

Common questions

A Microsoft 365 administrator. Pulseri asks once for your organization, then adds its app to your Teams app list.
  • Slack

    Low-score alerts in the channel you pick, with the full comment.

    Alerts in your chat

    All plans
  • Signed webhooks

    Send events in, and get alerts out, with a signature on every request.

    Build your own

    All plans

Try it on your own feedback

Start a free trial and connect it today.

Free for 14 days. Cancel any time before it ends.