[{"data":1,"prerenderedAt":137},["ShallowReactive",2],{"content:pages:\u002Ftools\u002Fenps-calculator":3},{"id":4,"title":5,"body":6,"canonical":100,"card":100,"cta":100,"description":101,"draft":102,"extension":103,"faq":104,"hero":120,"keywords":124,"locale":128,"meta":129,"mockup":100,"navigation":130,"noindex":102,"og":100,"path":131,"pricing":100,"resource":100,"section":132,"seo":133,"stem":134,"updated":135,"__hash__":136},"pages\u002Ftools\u002Fenps-calculator.md","Free eNPS calculator",{"type":7,"value":8,"toc":93},"minimark",[9,14,18,44,47,51,54,69,72,76,79,90],[10,11,13],"h2",{"id":12},"how-the-enps-is-worked-out","How the eNPS is worked out",[15,16,17],"p",{},"Ask your team: how likely are you to recommend this company as a place to work? People answer from 0 to 10.",[19,20,21,38,41],"ol",{},[22,23,24,25,29,30,33,34,37],"li",{},"Sort each answer. A 9 or 10 is a ",[26,27,28],"strong",{},"promoter",". A 7 or 8 is a ",[26,31,32],{},"passive",". A 0 to 6 is a ",[26,35,36],{},"detractor",".",[22,39,40],{},"Divide the promoters by all answers. Divide the detractors by all answers. Turn both into percentages.",[22,42,43],{},"Subtract the detractor percentage from the promoter percentage.",[15,45,46],{},"The formula matches customer NPS. Passives count in the total but do not move the score.",[10,48,50],{"id":49},"a-worked-example","A worked example",[15,52,53],{},"80 employees answered: 38 promoters, 22 passives and 20 detractors.",[55,56,57,60,63],"ul",{},[22,58,59],{},"Promoters: 38 of 80 is 47.5%.",[22,61,62],{},"Detractors: 20 of 80 is 25%.",[22,64,65,66,37],{},"eNPS: 47.5 minus 25 is ",[26,67,68],{},"22.5",[15,70,71],{},"Press \"Try the example\" above to see the same numbers in the calculator.",[10,73,75],{"id":74},"how-to-read-your-score","How to read your score",[15,77,78],{},"The score always sits between -100 and 100.",[55,80,81,84,87],{},[22,82,83],{},"Above 0: more of your team would recommend you than not.",[22,85,86],{},"Below 0: more would not.",[22,88,89],{},"100 means every answer was a 9 or 10. -100 means every answer was a 6 or lower.",[15,91,92],{},"Small teams swing a lot: in a team of 10, one answer moves the score by 10 points. Compare your own scores over time and read the comments.",{"title":94,"searchDepth":95,"depth":95,"links":96},"",2,[97,98,99],{"id":12,"depth":95,"text":13},{"id":49,"depth":95,"text":50},{"id":74,"depth":95,"text":75},null,"Enter how many employees are promoters, passives and detractors, or paste 0 to 10 scores, and get your employee Net Promoter Score. Nothing is saved.",false,"md",[105,108,111,114,117],{"q":106,"a":107},"What is eNPS?","It is the Net Promoter Score asked of employees: how likely they are to recommend your company as a place to work, from 0 to 10.",{"q":109,"a":110},"Is eNPS worked out differently from NPS?","No. The maths is the same. Only the people and the wording change.",{"q":112,"a":113},"How do you calculate eNPS?","Sort answers into promoters (9 or 10), passives (7 or 8) and detractors (0 to 6). Subtract the detractor share from the promoter share. The result runs from -100 to 100.",{"q":115,"a":116},"Is my data saved?","No. The maths runs in your browser. Nothing is stored or sent.",{"q":118,"a":119},"Can I see who gave which score?","Not here. The tool takes only totals or scores with no names.",{"eyebrow":121,"title":122,"lede":123},"Free tool","Work out your eNPS in seconds","Type how many people on your team gave each kind of answer, or paste your scores. Your eNPS appears at once.",[125,126,127],"eNPS calculator","how to calculate eNPS","employee net promoter score calculator","en",{},true,"\u002Ftools\u002Fenps-calculator","tools",{"title":5,"description":101},"tools\u002Fenps-calculator","2026-10-15","Pzt7U97bnB8RZYSRNbPB5iVq8EIKFpA9whZWBeN3G1E",1793908077225]