[{"data":1,"prerenderedAt":478},["ShallowReactive",2],{"content:integrations:\u002Fintegrations\u002Fzendesk":3,"content:integrations:list:directory":83,"plan-catalog":129},{"id":4,"title":5,"body":6,"canonical":31,"catalog_row":32,"category":33,"description":34,"details":35,"docs_path":31,"draft":47,"extension":48,"faq":49,"icon":62,"locale":63,"meta":64,"name":65,"navigation":66,"noindex":47,"og":31,"order":67,"path":68,"related":69,"seo":72,"status":73,"stem":74,"steps":75,"summary":80,"updated":81,"__hash__":82},"integrations\u002Fintegrations\u002Fzendesk.md","Ask for feedback after a Zendesk ticket is solved",{"type":7,"value":8,"toc":25},"minimark",[9,14,18,22],[10,11,13],"h2",{"id":12},"what-it-does","What it does",[15,16,17],"p",{},"When a ticket is solved in Zendesk, Pulseri sends a short survey to the person who asked for help. You choose the survey and delay. You write no code, and Pulseri sets up Zendesk when you connect.",[10,19,21],{"id":20},"who-it-suits","Who it suits",[15,23,24],{},"Support teams that want a satisfaction score for every solved ticket, beside the rest of their feedback.",{"title":26,"searchDepth":27,"depth":27,"links":28},"",2,[29,30],{"id":12,"depth":27,"text":13},{"id":20,"depth":27,"text":21},null,"integration.zendesk","surveys","Send a short survey when a Zendesk ticket is solved. Connect once and Pulseri does the setup in Zendesk.",{"title":36,"intro":37,"items":38},"Events you can start a survey from","A trigger waits for one event. Then Pulseri finds the person by email and sends the survey.",[39,43],{"name":40,"text":41,"icon":42},"Ticket solved","A ticket changed to solved. Pulseri sends the requester a survey after any delay you set.","i-lucide-circle-check",{"name":44,"text":45,"icon":46},"The requester's email","Pulseri finds the person by the requester's email. A new email is added as a person and counts toward your People limit.","i-lucide-mail",false,"md",[50,53,56,59],{"q":51,"a":52},"Do I set up a webhook in Zendesk myself?","No. When you approve the connection, Pulseri sets it up in your Zendesk account.",{"q":54,"a":55},"Why do I register my own client in Zendesk?","Zendesk lets an app connect only through a client you create in your own Admin Center.",{"q":57,"a":58},"Who can connect Zendesk?","An administrator in Pulseri, who also needs access to the Zendesk Admin Center.",{"q":60,"a":61},"Can I wait before the survey goes out?","Yes. Add a delay to the trigger.","i-lucide-life-buoy","en",{},"Zendesk",true,"40","\u002Fintegrations\u002Fzendesk",[70,71],"stripe","webhooks",{"title":5,"description":34},"live","integrations\u002Fzendesk",[76,77,78,79],"In Zendesk Admin Center, add an OAuth client so Zendesk lets Pulseri connect. Choose Confidential and paste the redirect URL Pulseri shows you.","In Pulseri, open Settings, then Integrations, and choose Connect next to Zendesk. Enter your Zendesk subdomain, client ID and client secret.","Approve the connection when Zendesk asks. Pulseri does the rest in Zendesk.","Create a trigger in Pulseri. Pick \"Ticket solved\", choose the survey and add a delay if you like.","Ask the customer how support went when a ticket is solved.","2026-10-15","mUSFmUzh1tiKBnyryfLU4T9TrT1AV8PdZVGpxZaLF7Q",[84,92,99,107,114,121,128],{"path":85,"name":86,"summary":87,"icon":88,"category":89,"order":90,"catalog_row":91,"status":73,"draft":47},"\u002Fintegrations\u002Fassistants","AI assistants","Ask about your feedback in plain words from the assistant you already use.","i-lucide-bot","developers","80","mcp_rpm",{"path":93,"name":94,"summary":95,"icon":96,"category":89,"order":97,"catalog_row":98,"status":73,"draft":47},"\u002Fintegrations\u002Frest-api","REST API","Send people and events in, and read answers and reports out.","i-lucide-code-xml","70","api_rpm",{"path":100,"name":101,"summary":102,"icon":103,"category":104,"order":105,"catalog_row":106,"status":73,"draft":47},"\u002Fintegrations\u002Fslack","Slack","Low-score alerts in the channel you pick, with the full comment.","i-lucide-message-square","alerts","10","integration.slack",{"path":108,"name":109,"summary":110,"icon":111,"category":33,"order":112,"catalog_row":113,"status":73,"draft":47},"\u002Fintegrations\u002Fstripe","Stripe","Ask for feedback after an invoice is paid or a checkout is completed.","i-lucide-credit-card","30","integration.stripe",{"path":115,"name":116,"summary":117,"icon":118,"category":104,"order":119,"catalog_row":120,"status":73,"draft":47},"\u002Fintegrations\u002Fteams","Microsoft Teams","Alerts in a Microsoft Teams channel, with admin approval in your Microsoft 365.","i-lucide-messages-square","20","integration.teams",{"path":122,"name":123,"summary":124,"icon":125,"category":89,"order":126,"catalog_row":127,"status":73,"draft":47},"\u002Fintegrations\u002Fwebhooks","Signed webhooks","Send events in, and get alerts out, with a signature on every request.","i-lucide-webhook","60","webhook_endpoints",{"path":68,"name":65,"summary":80,"icon":62,"category":33,"order":67,"catalog_row":32,"status":73,"draft":47},{"fetched_at":130,"source":131,"response":132},"2026-11-05T19:47:02.540Z","https:\u002F\u002Fapi.pulseri.com\u002Fv1\u002Fbilling\u002Fplans",{"data":133},{"id":134,"type":135,"attributes":136},"catalog","plan_catalog",{"catalog_version":137,"currency":138,"locale":63,"tax_display":139,"trial_days":140,"links":141,"plans":147,"groups":194,"add_ons":440,"overage":473},6,"EUR","excl_vat",14,{"contact_url":142,"terms_url":143,"privacy_url":144,"dpa_url":145,"terms_version":146},"https:\u002F\u002Fwww.pulseri.com\u002Fcontact?topic=enterprise","https:\u002F\u002Fwww.pulseri.com\u002Flegal\u002Fterms","https:\u002F\u002Fwww.pulseri.com\u002Flegal\u002Fprivacy","https:\u002F\u002Fwww.pulseri.com\u002Flegal\u002Fdpa","2026-10-13",[148,163,174,186],{"key":149,"name":150,"description":151,"rank":152,"highlights":153,"self_serve":66,"cta":156,"price":157},"starter","Starter","For small teams just getting started with feedback.",1,[154,155],"people","sends_per_month","select",{"monthly":158,"annual":160,"annual_monthly_equivalent_minor":162},{"amount_minor":159,"currency":138},4900,{"amount_minor":161,"currency":138},49000,4083,{"key":164,"name":165,"description":166,"rank":27,"highlights":167,"self_serve":66,"cta":156,"price":168},"growth","Growth","For growing teams that need more room to survey.",[154,155],{"monthly":169,"annual":171,"annual_monthly_equivalent_minor":173},{"amount_minor":170,"currency":138},9900,{"amount_minor":172,"currency":138},99000,8250,{"key":175,"name":176,"description":177,"rank":178,"highlights":179,"self_serve":66,"cta":156,"price":180},"business","Business","For larger teams running feedback at scale.",3,[154,155],{"monthly":181,"annual":183,"annual_monthly_equivalent_minor":185},{"amount_minor":182,"currency":138},19900,{"amount_minor":184,"currency":138},199000,16583,{"key":187,"name":188,"description":189,"rank":190,"highlights":191,"self_serve":47,"cta":192,"cta_label":193,"contact_url":142,"price":31},"enterprise","Enterprise","For organisations with security, scale or contract requirements.",4,[154,155],"contact","Let's talk",[195,228,250,269,281,323,362,404],{"key":196,"label":197,"rows":198},"core_data","Core data",[199,207,215,222],{"key":154,"label":200,"unit":154,"enforced":66,"kind":201,"values":202},"People","limit",{"starter":203,"growth":204,"business":205,"enterprise":206},500,2500,10000,{"custom":66},{"key":208,"label":209,"unit":208,"enforced":66,"kind":201,"values":210},"traits","Traits",{"starter":211,"growth":212,"business":213,"enterprise":214},50,150,300,{"custom":66},{"key":216,"label":217,"unit":216,"enforced":66,"kind":201,"values":218},"segments","Segments",{"starter":219,"growth":211,"business":220,"enterprise":221},10,200,{"custom":66},{"key":223,"label":224,"unit":223,"enforced":66,"kind":201,"values":225},"themes","Themes",{"starter":226,"growth":226,"business":226,"enterprise":227},30,{"custom":66},{"key":229,"label":230,"rows":231},"collection","Collection",[232,238,245],{"key":155,"label":233,"unit":234,"enforced":66,"kind":201,"values":235},"Survey sends a month","sends",{"starter":204,"growth":205,"business":236,"enterprise":237},30000,{"custom":66},{"key":239,"label":240,"unit":241,"enforced":66,"kind":201,"values":242},"campaign_digests","Campaigns with their own AI digest","campaigns",{"starter":243,"growth":219,"business":211,"enterprise":244},0,{"unlimited":66},{"key":246,"label":247,"enforced":66,"kind":248,"values":249},"custom_sending_domain","Custom sending domain","feature",{"starter":47,"growth":66,"business":66,"enterprise":66},{"key":251,"label":252,"rows":253},"automation","Automation",[254,263],{"key":255,"label":256,"unit":257,"enforced":66,"kind":201,"values":258},"alert_rules","Alert rules","rules",{"starter":259,"growth":260,"business":261,"enterprise":262},5,25,100,{"custom":66},{"key":127,"label":264,"unit":265,"enforced":66,"kind":201,"values":266},"Webhook endpoints","endpoints",{"starter":27,"growth":259,"business":267,"enterprise":268},20,{"custom":66},{"key":270,"label":271,"rows":272},"integrations","Integrations",[273,275,277,279],{"key":106,"label":101,"enforced":66,"kind":248,"values":274},{"starter":66,"growth":66,"business":66,"enterprise":66},{"key":120,"label":116,"enforced":66,"kind":248,"values":276},{"starter":66,"growth":66,"business":66,"enterprise":66},{"key":113,"label":109,"enforced":66,"kind":248,"values":278},{"starter":66,"growth":66,"business":66,"enterprise":66},{"key":32,"label":65,"enforced":66,"kind":248,"values":280},{"starter":47,"growth":66,"business":66,"enterprise":66},{"key":282,"label":283,"rows":284},"access","Access and API",[285,291,297,303,309,317],{"key":286,"label":287,"unit":288,"enforced":66,"kind":201,"values":289},"service_accounts","Service accounts","accounts",{"starter":27,"growth":259,"business":267,"enterprise":290},{"custom":66},{"key":292,"label":293,"unit":294,"enforced":66,"kind":201,"values":295},"public_keys","Public keys","keys",{"starter":27,"growth":259,"business":219,"enterprise":296},{"custom":66},{"key":298,"label":299,"unit":300,"enforced":66,"kind":201,"values":301},"connected_apps","Connected assistants","apps",{"starter":178,"growth":219,"business":211,"enterprise":302},{"unlimited":66},{"key":304,"label":305,"unit":306,"enforced":66,"kind":201,"values":307},"custom_roles","Custom roles","roles",{"starter":243,"growth":178,"business":219,"enterprise":308},{"unlimited":66},{"key":98,"label":310,"unit":311,"enforced":66,"kind":312,"values":313},"API requests a minute per key","requests","rate",{"starter":213,"growth":314,"business":315,"enterprise":316},1000,3000,{"custom":66},{"key":91,"label":318,"unit":311,"enforced":66,"kind":312,"values":319},"Assistant requests a minute per app",{"starter":320,"growth":213,"business":321,"enterprise":322},120,600,{"custom":66},{"key":324,"label":325,"rows":326},"security","Security and compliance",[327,335,339,345,350,354,358],{"key":328,"label":329,"unit":330,"enforced":66,"kind":201,"values":331},"audit_retention_days","Audit log retention","days",{"starter":226,"growth":332,"business":333,"enterprise":334},90,365,{"custom":66},{"key":336,"label":337,"enforced":66,"kind":248,"values":338},"audit_api","Audit log API",{"starter":47,"growth":47,"business":66,"enterprise":66},{"key":340,"label":341,"enforced":66,"kind":248,"values":342},"sso","Single sign-on (OIDC, SAML)",{"starter":47,"growth":47,"business":343,"enterprise":66},{"addon":344},"sso_connection",{"key":346,"label":347,"enforced":66,"kind":248,"values":348},"sso.domains","Verified sign-in domains",{"starter":47,"growth":47,"business":349,"enterprise":66},{"addon":344},{"key":351,"label":352,"enforced":66,"kind":248,"values":353},"sso.enforcement","Enforced single sign-on and domain capture",{"starter":47,"growth":47,"business":47,"enterprise":66},{"key":355,"label":356,"enforced":66,"kind":248,"values":357},"scim","SCIM user provisioning",{"starter":47,"growth":47,"business":47,"enterprise":66},{"key":359,"label":360,"enforced":66,"kind":248,"values":361},"session_policy","Configurable session limits",{"starter":47,"growth":47,"business":47,"enterprise":66},{"key":363,"label":364,"rows":365},"platform","Platform",[366,374,377,381,385,389,392,396,400],{"key":367,"label":368,"enforced":47,"kind":248,"values":369},"team_members","Team members",{"starter":370,"growth":371,"business":372,"enterprise":373},{"unlimited":66},{"unlimited":66},{"unlimited":66},{"unlimited":66},{"key":33,"label":375,"enforced":47,"kind":248,"values":376},"NPS, CSAT, CES and eNPS surveys",{"starter":66,"growth":66,"business":66,"enterprise":66},{"key":378,"label":379,"enforced":47,"kind":248,"values":380},"metrics","Metrics and reports",{"starter":66,"growth":66,"business":66,"enterprise":66},{"key":382,"label":383,"enforced":47,"kind":248,"values":384},"dashboard_widgets","Dashboards and widgets",{"starter":66,"growth":66,"business":66,"enterprise":66},{"key":386,"label":387,"enforced":47,"kind":248,"values":388},"groups","Groups and accounts",{"starter":66,"growth":66,"business":66,"enterprise":66},{"key":390,"label":94,"enforced":47,"kind":248,"values":391},"rest_api",{"starter":66,"growth":66,"business":66,"enterprise":66},{"key":393,"label":394,"enforced":47,"kind":248,"values":395},"mcp","AI assistant access",{"starter":66,"growth":66,"business":66,"enterprise":66},{"key":397,"label":398,"enforced":47,"kind":248,"values":399},"global_search","Global search",{"starter":66,"growth":66,"business":66,"enterprise":66},{"key":401,"label":402,"enforced":47,"kind":248,"values":403},"saved_views","Saved views",{"starter":66,"growth":66,"business":66,"enterprise":66},{"key":405,"label":406,"rows":407},"support","Support and terms",[408,415,422,428,434],{"key":405,"label":409,"enforced":47,"kind":410,"values":411},"Support","text",{"starter":412,"growth":412,"business":413,"enterprise":414},"Email","Priority email","Named contact",{"key":416,"label":417,"enforced":47,"kind":410,"values":418},"security_paperwork","Security questionnaire and DPA",{"starter":419,"growth":419,"business":420,"enterprise":421},"Standard DPA","Standard DPA and questionnaire","Reviewed with your team",{"key":423,"label":424,"enforced":47,"kind":410,"values":425},"sla","Service level agreement",{"starter":426,"growth":426,"business":426,"enterprise":427},"None","By contract",{"key":429,"label":430,"enforced":47,"kind":410,"values":431},"billing_terms","Billing",{"starter":432,"growth":432,"business":432,"enterprise":433},"Card","Invoice",{"key":435,"label":436,"enforced":47,"kind":410,"values":437},"contract","Contract",{"starter":438,"growth":438,"business":438,"enterprise":439},"Online terms","Custom contract",[441,451,463],{"key":344,"label":442,"available_on":443,"max_quantity":152,"price":444,"grants":449},"SSO connection",[175],{"monthly":445,"annual":447},{"amount_minor":446,"currency":138},7900,{"amount_minor":448,"currency":138},79000,{"features":450},[340],{"key":452,"label":453,"available_on":454,"max_quantity":178,"price":455,"grants":460},"people_pack_5k","People pack (+5,000)",[175],{"monthly":456,"annual":458},{"amount_minor":457,"currency":138},7500,{"amount_minor":459,"currency":138},75000,{"limits":461},{"people":462},5000,{"key":464,"label":465,"available_on":466,"max_quantity":219,"price":467,"grants":471},"send_pack_10k","Send pack (+10,000 a month)",[175],{"monthly":468,"annual":469},{"amount_minor":204,"currency":138},{"amount_minor":470,"currency":138},25000,{"limits":472},{"sends_per_month":205},{"sends":474},{"per_1000":475,"applies_to_plans":477},{"amount_minor":476,"currency":138},250,[149,164,175],1793908073079]