[{"data":1,"prerenderedAt":387},["ShallowReactive",2],{"content:compare:\u002Fcompare\u002Fsurveymonkey":3,"content:data_features:list:rows":244,"content:data_competitors:list:rows":322},{"id":4,"title":5,"bestFor":6,"body":11,"canonical":181,"claims":182,"competitor":210,"description":211,"draft":212,"extension":213,"faq":214,"locale":230,"meta":231,"navigation":232,"noindex":212,"og":181,"path":233,"seo":234,"stem":235,"theirBestFor":236,"type":241,"updated":186,"verdict":242,"__hash__":243},"compare\u002Fcompare\u002Fsurveymonkey.md","Pulseri vs SurveyMonkey",[7,8,9,10],"You want one feedback program that runs all year.","You want a record of who was asked, so nobody is asked twice.","You want customer and team feedback side by side.","You want every answer included in the price.",{"type":12,"value":13,"toc":168},"minimark",[14,19,34,37,41,47,54,58,61,64,68,75,78,83,87,90,94,104,107,111,114,117,121,124,143,146,150],[15,16,18],"h2",{"id":17},"one-is-a-survey-tool-the-other-is-a-feedback-program","One is a survey tool, the other is a feedback program",[20,21,22,23,29,30,33],"p",{},"SurveyMonkey is a general survey tool. It lists more than 400 templates, with use cases from event feedback and registration forms to market research and NPS ",[24,25],"cite-ref",{":anchor":26,"n":27,"prefix":28},"false","6","claim",". You write a survey, send a link, and read the results. It has an NPS template with a built-in calculator ",[24,31],{":anchor":26,"n":32,"prefix":28},"2",".",[20,35,36],{},"Pulseri is narrower. It collects feedback again and again from People you know. It keeps the list, picks the moment, leaves a gap before it asks the same person again, and tells your team when a score is low. You can do much of that in SurveyMonkey with patience. This page shows where the work moves to you.",[15,38,40],{"id":39},"how-surveymonkey-charges-you","How SurveyMonkey charges you",[20,42,43,44,33],{},"Team plans are priced per user, with a minimum of 3 users. Each plan includes a yearly allowance of responses, and each response above it has its own charge. Enterprise has no published price and starts with a demo ",[24,45],{":anchor":26,"n":46,"prefix":28},"1",[20,48,49,50,53],{},"A bigger team of researchers costs more. A program that works well can run past its allowance, so a good year costs more than a quiet one. On the free plan you can view only a limited number of responses per survey, and older responses over that limit are deleted if a paid plan ends ",[24,51],{":anchor":26,"n":52,"prefix":28},"5",". Export your results before you change plans.",[15,55,57],{"id":56},"what-pulseri-costs","What Pulseri costs",[20,59,60],{},"Pulseri counts People, the customers and team members you choose to track. Every answer is included, so a high response rate never raises your bill. Larger teams can talk to us about an Enterprise plan.",[20,62,63],{},"For three surveys a year, a per-user plan is likely enough. If you ask thousands of People every quarter, counting answers works against you.",[15,65,67],{"id":66},"sending-a-message-when-a-score-is-low","Sending a message when a score is low",[20,69,70,71,74],{},"SurveyMonkey can post complete responses to a Slack channel in real time. Filters let you post only the responses that match an answer you choose ",[24,72],{":anchor":26,"n":73,"prefix":28},"3",". With a filter on the score question, that works as a low-score alert.",[20,76,77],{},"In SurveyMonkey you build the survey, the Slack workflow and the filter, once per survey. In Pulseri the rule belongs to the program: a score under your line sends a message to the channel, and a person can follow up.",[79,80],"mockup-embed",{"id":81,"scenario":82},"trigger-builder","closedTicket",[15,84,86],{"id":85},"asking-the-right-person","Asking the right person",[20,88,89],{},"A link can go to anyone. For People you know, a link cannot tell you who has been asked three times this month. Pulseri holds a record for each person and avoids asking the same one again during the quiet period. You choose who to ask by facts you hold, such as plan, team or sign-up date, and start a survey after an event, for example when a ticket is closed.",[15,91,93],{"id":92},"where-surveymonkey-is-ahead","Where SurveyMonkey is ahead",[20,95,96,97,99,100,103],{},"SurveyMonkey covers more kinds of survey than Pulseri, from registration forms to market research ",[24,98],{":anchor":26,"n":27,"prefix":28},". It suits researchers who write new surveys often. It lists single sign-on on its Enterprise plan ",[24,101],{":anchor":26,"n":102,"prefix":28},"4",", so check your plan if you need it.",[20,105,106],{},"Pulseri keeps a short list of survey types: NPS, CSAT, CES, and employee pulse (eNPS and ESAT). For a long research survey or a registration form, SurveyMonkey is the better tool.",[15,108,110],{"id":109},"when-surveymonkey-is-the-better-choice","When SurveyMonkey is the better choice",[20,112,113],{},"Choose SurveyMonkey if you run many different surveys, send them to people who are not in any list, or need researchers to share an account.",[20,115,116],{},"Choose Pulseri if you want a steady score from customers and your own team, each person asked at a good time, and your team told about a low score the same day.",[15,118,120],{"id":119},"moving-from-surveymonkey","Moving from SurveyMonkey",[20,122,123],{},"Keep SurveyMonkey for what it does well. For feedback you want to run all year:",[125,126,127,131,134,137,140],"ol",{},[128,129,130],"li",{},"Export your responses from SurveyMonkey and keep the file safe.",[128,132,133],{},"Add the People you want to ask to Pulseri, with the facts you use to group them.",[128,135,136],{},"Ask the same NPS or CSAT question.",[128,138,139],{},"Set a low-score rule and choose the channel that should hear about it.",[128,141,142],{},"Send to a small group first, then widen it.",[20,144,145],{},"Pulseri does not import old scores. Mark the switch date on charts you share, and compare by date.",[15,147,149],{"id":148},"keep-reading","Keep reading",[151,152,153,161],"ul",{},[128,154,155,160],{},[156,157,159],"a",{"href":158},"\u002Fcompare\u002Fforms-and-survey-tools","Pulseri vs form and survey tools",": SurveyMonkey next to other form tools.",[128,162,163,167],{},[156,164,166],{"href":165},"\u002Fproduct\u002Fpeople-and-traits","People and segments",": how Pulseri keeps a list of People to ask.",{"title":169,"searchDepth":170,"depth":170,"links":171},"",2,[172,173,174,175,176,177,178,179,180],{"id":17,"depth":170,"text":18},{"id":39,"depth":170,"text":40},{"id":56,"depth":170,"text":57},{"id":66,"depth":170,"text":67},{"id":85,"depth":170,"text":86},{"id":92,"depth":170,"text":93},{"id":109,"depth":170,"text":110},{"id":119,"depth":170,"text":120},{"id":148,"depth":170,"text":149},null,[183,191,197,203,205,207],{"statement":184,"source_url":185,"retrieved":186,"kind":187,"cells":188},"SurveyMonkey team plans are priced per user, with a minimum of 3 users, and include a yearly response allowance. Each response beyond the allowance has its own charge. Enterprise has no published price and starts with a demo.","https:\u002F\u002Fwww.surveymonkey.com\u002Fpricing\u002F","2026-10-15","pricing",[189,190],"surveymonkey:flat_price","surveymonkey:prices_public",{"statement":192,"source_url":193,"retrieved":186,"kind":194,"cells":195},"SurveyMonkey offers an NPS template with a built-in calculator.","https:\u002F\u002Fwww.surveymonkey.com\u002Fmp\u002Fnet-promoter-score\u002F","feature",[196],"surveymonkey:nps_template",{"statement":198,"source_url":199,"retrieved":186,"kind":194,"cells":200},"SurveyMonkey can post survey responses to public or private Slack channels in real time. Filters on question answers limit the posts to the responses you choose, and only complete responses trigger a post.","https:\u002F\u002Fhelp.surveymonkey.com\u002Fen\u002Fsurveymonkey\u002Fintegrations\u002Fslack-automation\u002F",[201,202],"surveymonkey:chat_posts","surveymonkey:chat_rule",{"statement":204,"source_url":185,"retrieved":186,"kind":194},"SurveyMonkey lists single sign-on as an Enterprise feature.",{"statement":206,"source_url":185,"retrieved":186,"kind":194},"On the free Basic plan, SurveyMonkey lets you view a limited number of responses per survey. If a paid plan ends, responses over the Basic limit that are older than 365 days are deleted.",{"statement":208,"source_url":209,"retrieved":186,"kind":194},"SurveyMonkey lists more than 400 templates. Its use cases include employee feedback, customer satisfaction, event feedback, registration forms, market research and NPS.","https:\u002F\u002Fwww.surveymonkey.com\u002F","surveymonkey","SurveyMonkey runs surveys of every kind. Pulseri asks known People at the right time and alerts your team to low scores. See which fits.",false,"md",[215,218,221,224,227],{"q":216,"a":217},"Does SurveyMonkey charge for each response?","Team plans include a yearly allowance of responses and charge for each response above it. Read the plan page for the current allowance and charge.",{"q":219,"a":220},"Can SurveyMonkey alert me to a low score?","It can post complete responses to Slack and filter them by answer. With a filter set up, that works like a low-score alert. Check that it covers the surveys you run.",{"q":222,"a":223},"Is SurveyMonkey cheaper than Pulseri?","For a few surveys, often yes. For one program with many answers a year, answers above the allowance add up. Work out your own numbers.",{"q":225,"a":226},"Will I lose my old responses if I leave?","Export them first. SurveyMonkey says that on the free plan, responses over the limit that are older than 365 days are deleted when a paid plan ends.",{"q":228,"a":229},"Can I run both?","Yes. Keep SurveyMonkey for polls and research, and Pulseri for the feedback you want to run on a schedule.","en",{},true,"\u002Fcompare\u002Fsurveymonkey",{"title":5,"description":211},"compare\u002Fsurveymonkey",[237,238,239,240],"You run many kinds of survey, such as polls and research.","You want a wide set of ready-made templates for different jobs.","You want to send a survey to people who are not in any list.","You need survey features for a team of researchers.","direct","Pick SurveyMonkey for many different surveys. Pick Pulseri for one steady feedback program with no charge per answer.","r1uFuen5MKmzb7vSwH4qE-ipFZotzSxj3HnGk4-RLlI",[245,251,255,259,263,271,275,279,291,305,310,314,318],{"key":246,"label":247,"group":248,"pulseri":249,"others":250},"nps_template","NPS survey ready to use","Collect","yes",{"typeform":249,"surveymonkey":249,"qualtrics":249,"userpilot":249},{"key":252,"label":253,"group":248,"pulseri":249,"others":254},"employee_pulse","Employee pulse surveys",{"qualtrics":249,"cultureamp":249,"lattice":249},{"key":256,"label":257,"group":248,"pulseri":249,"others":258},"enps","eNPS question for your team",{"lattice":249,"15five":249},{"key":260,"label":261,"group":248,"pulseri":249,"others":262},"in_app_survey","Survey shown inside your product",{"userpilot":249},{"key":264,"label":265,"group":266,"pulseri":249,"others":267,"cellNotes":269},"chat_posts","New answers posted to team chat","Act",{"typeform":249,"surveymonkey":249,"google-forms":268,"qualtrics":249,"forms-and-sheets":268},"partial",{"google-forms":270,"forms-and-sheets":270},"Email to owner",{"key":272,"label":273,"group":266,"pulseri":249,"others":274},"chat_rule","Alert only when the score is low",{"surveymonkey":249,"qualtrics":249},{"key":276,"label":277,"group":266,"pulseri":249,"others":278},"themes","Themes found in comments",{"medallia":249,"canny":249},{"key":280,"label":281,"group":282,"pulseri":249,"others":283,"cellNotes":285,"cellHints":288},"prices_public","Prices listed on the website","Pricing",{"typeform":249,"surveymonkey":268,"qualtrics":284,"medallia":284,"hotjar":249,"userpilot":268,"canny":268,"cultureamp":284,"lattice":249,"15five":249},"no",{"surveymonkey":286,"userpilot":286,"canny":287},"Enterprise quote","Business quote",{"surveymonkey":289,"userpilot":289,"canny":290},"Enterprise prices are on request.","Business plan prices are on request.",{"key":292,"label":293,"group":282,"pulseri":249,"others":294,"cellNotes":295,"cellHints":303},"flat_price","Price stays flat as answers grow",{"typeform":284,"surveymonkey":284,"qualtrics":268,"medallia":268,"hotjar":284,"userpilot":268,"canny":268,"cultureamp":268,"lattice":268,"15five":268},{"qualtrics":296,"medallia":297,"userpilot":298,"canny":299,"cultureamp":300,"lattice":301,"15five":302},"By interactions","By data records","By active users","By tracked users","By headcount","By seat","By user",{"userpilot":304},"Price depends on monthly active users.",{"key":306,"label":307,"group":308,"pulseri":284,"others":309},"feature_board","Public board where people vote on ideas","Other jobs",{"canny":249},{"key":311,"label":312,"group":308,"pulseri":284,"others":313},"session_replay","Heatmaps and session recordings",{"hotjar":249},{"key":315,"label":316,"group":308,"pulseri":284,"others":317},"product_tours","In-app guides and checklists",{"userpilot":249},{"key":319,"label":320,"group":308,"pulseri":284,"others":321},"perf_reviews","Performance reviews and goals",{"cultureamp":249,"lattice":249,"15five":249},[323,330,333,338,344,349,354,360,365,371,377,382],{"key":324,"name":325,"url":326,"category":327,"summary":328,"reviewed":329},"typeform","Typeform","https:\u002F\u002Fwww.typeform.com\u002F","forms-and-survey-tools","A form builder known for one-question-at-a-time forms, sold in plans by monthly responses and seats.","2026-10-13",{"key":210,"name":331,"url":209,"category":327,"summary":332,"reviewed":329},"SurveyMonkey","A general survey tool with team plans priced per user and a yearly response allowance.",{"key":334,"name":335,"url":336,"category":327,"summary":337,"reviewed":329},"google-forms","Google Forms","https:\u002F\u002Fworkspace.google.com\u002Fproducts\u002Fforms\u002F","A simple form builder from Google that stores answers in a linked Google Sheet.",{"key":339,"name":340,"url":341,"category":342,"summary":343,"reviewed":329},"qualtrics","Qualtrics","https:\u002F\u002Fwww.qualtrics.com\u002F","enterprise-experience-suites","An experience management suite for customers, employees and market research, sold on quotes.",{"key":345,"name":346,"url":347,"category":342,"summary":348,"reviewed":329},"medallia","Medallia","https:\u002F\u002Fwww.medallia.com\u002F","An experience management suite for customer and employee listening, sold on quotes.",{"key":350,"name":351,"url":336,"category":352,"summary":353,"reviewed":329},"forms-and-sheets","Form plus spreadsheet","spreadsheets-and-diy","A do-it-yourself setup with a free form tool, a spreadsheet and a few hand-made automations.",{"key":355,"name":356,"url":357,"category":358,"summary":359,"reviewed":186},"hotjar","Hotjar","https:\u002F\u002Fwww.hotjar.com\u002F","in-product-feedback","A tool that shows where people click and scroll, with surveys. Now part of Contentsquare, which no longer opens new Hotjar accounts.",{"key":361,"name":362,"url":363,"category":358,"summary":364,"reviewed":186},"userpilot","Userpilot","https:\u002F\u002Fuserpilot.com\u002F","A product adoption tool with in-app guides, checklists and surveys, priced by monthly active users.",{"key":366,"name":367,"url":368,"category":369,"summary":370,"reviewed":186},"canny","Canny","https:\u002F\u002Fcanny.io\u002F","feature-request-boards","A board where customers post and vote on ideas, with a roadmap and release notes, priced by tracked users.",{"key":372,"name":373,"url":374,"category":375,"summary":376,"reviewed":186},"cultureamp","Culture Amp","https:\u002F\u002Fwww.cultureamp.com\u002F","employee-platforms","An employee platform for engagement surveys and performance, sold on quotes by headcount.",{"key":378,"name":379,"url":380,"category":375,"summary":381,"reviewed":186},"lattice","Lattice","https:\u002F\u002Flattice.com\u002F","A people platform for performance, goals and engagement, priced per seat with a yearly minimum.",{"key":383,"name":384,"url":385,"category":375,"summary":386,"reviewed":186},"15five","15Five","https:\u002F\u002Fwww.15five.com\u002F","A people platform for engagement and performance, priced per user.",1793908079452]