[{"data":1,"prerenderedAt":393},["ShallowReactive",2],{"content:compare:\u002Fcompare\u002Fspreadsheets-and-diy":3,"content:data_features:list:rows":249,"content:data_competitors:list:rows":327},{"id":4,"title":5,"bestFor":6,"body":11,"canonical":203,"claims":204,"competitor":215,"description":216,"draft":217,"extension":218,"faq":219,"locale":235,"meta":236,"navigation":237,"noindex":217,"og":203,"path":238,"seo":239,"stem":240,"theirBestFor":241,"type":246,"updated":208,"verdict":247,"__hash__":248},"compare\u002Fcompare\u002Fspreadsheets-and-diy.md","Pulseri vs spreadsheets and DIY feedback",[7,8,9,10],"Your list of people changes often and a sheet cannot keep up.","Several people send surveys and need one record.","You want a low score to reach a person without a sheet check.","You want a year-long trend without rebuilding a chart.",{"type":12,"value":13,"toc":190},"minimark",[14,19,34,38,41,60,63,66,70,73,76,79,83,86,89,94,98,101,122,125,129,132,135,139,142,146,149,166,169,173],[15,16,18],"h2",{"id":17},"why-people-start-with-a-sheet","Why people start with a sheet",[20,21,22,23,29,30,33],"p",{},"A form plus a spreadsheet is how most feedback programs begin. It costs little, teaches you what to ask, and shows real answers within a day. The built-in email from Google Forms goes to the form owner ",[24,25],"cite-ref",{":anchor":26,"n":27,"prefix":28},"false","1","claim",", and the answers can land as rows in a linked Google Sheet ",[24,31],{":anchor":26,"n":32,"prefix":28},"2",".",[15,35,37],{"id":36},"the-jobs-that-grow","The jobs that grow",[20,39,40],{},"Think of feedback as five jobs, not one.",[42,43,44,48,51,54,57],"ol",{},[45,46,47],"li",{},"Keep a list of the people to ask, and keep it current.",[45,49,50],{},"Send the question at a good moment.",[45,52,53],{},"Avoid asking the same person too often.",[45,55,56],{},"Make sure someone sees a low score quickly.",[45,58,59],{},"Keep the history so you can see the trend.",[20,61,62],{},"On day one, you do all five by hand and it feels fine. After a few months, the list has changed. Two people have sent a survey to the same customer. Nobody has opened the sheet in two weeks. The trend lives in three files.",[20,64,65],{},"Each job has a simple DIY fix. A script sends the emails. A filter hides people asked recently. A notification rule emails you. Each fix works until the person who built it is on leave or has left. The pieces tend to stop quietly.",[15,67,69],{"id":68},"who-owns-the-sheet","Who owns the sheet",[20,71,72],{},"The most common reason a DIY program stops is ownership. The program lives in one person's habits: their calendar reminder, their column names, their way of copying scores into a chart.",[20,74,75],{},"Ask three plain questions. If that person is away for a month, does the program still run? If a customer replies to the survey, who sees it? Where does last spring's score live?",[20,77,78],{},"If the answers worry you, a shared tool with a shared record is safer than a clever sheet.",[15,80,82],{"id":81},"what-a-low-score-looks-like-in-each-setup","What a low score looks like in each setup",[20,84,85],{},"In a sheet, a low score is a number in a row. It stays there until someone scrolls past it. The built-in email goes to the form owner, and Google points to an add-on for more options.",[20,87,88],{},"In Pulseri, a rule decides what counts as low. When an answer matches, the right chat channel gets a message, so a person can follow up.",[90,91],"mockup-embed",{"id":92,"scenario":93},"score-routing","teamPulse",[15,95,97],{"id":96},"a-sheet-that-works-for-longer","A sheet that works for longer",[20,99,100],{},"If you stay with a spreadsheet for now, set it up to survive a change of owner. These columns are a good base.",[102,103,104,107,110,113,116,119],"ul",{},[45,105,106],{},"Person ID, email and name.",[45,108,109],{},"Group, such as the customer account or the team.",[45,111,112],{},"Plan or role, and the date they joined.",[45,114,115],{},"Date last asked, and which question.",[45,117,118],{},"Score, comment and date answered.",[45,120,121],{},"Who followed up, and what happened.",[20,123,124],{},"Name one person as owner and a second as backup. Ask nobody twice within the same period, and write that period at the top of the sheet.",[15,126,128],{"id":127},"how-the-cost-compares","How the cost compares",[20,130,131],{},"A DIY setup costs time, not a vendor fee. Count the hours to set it up, the minutes each week to keep it going, and the hours to rebuild it when something changes. One hour a week is more than fifty hours a year.",[20,133,134],{},"Pulseri charges by the number of People you track, and every answer is included. The asking, reminders, alerts and history run without a person tending them.",[15,136,138],{"id":137},"when-to-stay-with-diy","When to stay with DIY",[20,140,141],{},"Stay with your sheet if you ask a small group once or twice a year, know every person by name, and have one person happy to own it. Also stay if you are still testing which question is worth asking.",[15,143,145],{"id":144},"moving-to-pulseri","Moving to Pulseri",[20,147,148],{},"The sheet already holds what a tool needs.",[42,150,151,154,157,160,163],{},[45,152,153],{},"Clean the list so each person has one row and one email address.",[45,155,156],{},"Add the facts you group by, such as plan, team or start date.",[45,158,159],{},"Add your People to Pulseri from your product or through the API.",[45,161,162],{},"Pick the question and the gap between surveys that you already use.",[45,164,165],{},"Set the rule for a low score and the channel for the message.",[20,167,168],{},"Keep the old sheet as a record of past scores. New scores carry on from the date you switch.",[15,170,172],{"id":171},"keep-reading","Keep reading",[102,174,175,183],{},[45,176,177,182],{},[178,179,181],"a",{"href":180},"\u002Fsolutions\u002Freplace-spreadsheets","Replace feedback spreadsheets",": how teams move from sheets to one tool.",[45,184,185,189],{},[178,186,188],{"href":187},"\u002Fcompare\u002Fforms-and-survey-tools","Pulseri vs form and survey tools",": when a form tool is the next step.",{"title":191,"searchDepth":192,"depth":192,"links":193},"",2,[194,195,196,197,198,199,200,201,202],{"id":17,"depth":192,"text":18},{"id":36,"depth":192,"text":37},{"id":68,"depth":192,"text":69},{"id":81,"depth":192,"text":82},{"id":96,"depth":192,"text":97},{"id":127,"depth":192,"text":128},{"id":137,"depth":192,"text":138},{"id":144,"depth":192,"text":145},{"id":171,"depth":192,"text":172},null,[205,212],{"statement":206,"source_url":207,"retrieved":208,"kind":209,"cells":210},"In Google Forms the built-in new-response email goes to the form owner, and Google points to a separate add-on for more notification options.","https:\u002F\u002Fsupport.google.com\u002Fdocs\u002Fanswer\u002F139706?hl=en","2026-10-13","feature",[211],"forms-and-sheets:chat_posts",{"statement":213,"source_url":214,"retrieved":208,"kind":209},"A Google Form can keep its responses as rows in a linked Google Sheet.","https:\u002F\u002Fsupport.google.com\u002Fdocs\u002Fanswer\u002F2917686","forms-and-sheets","A form and a spreadsheet can collect feedback for free. See what it takes to keep that going, where it breaks, and when a feedback tool saves you time.",false,"md",[220,223,226,229,232],{"q":221,"a":222},"Is a spreadsheet really enough for feedback?","For a short test with people you know, yes. It strains when you need to ask the same people again, avoid asking too often, and tell someone quickly about a low score. A feedback tool takes over those parts.",{"q":224,"a":225},"What does DIY cost?","The tools can be free. The cost is the time of whoever builds the reminders, checks the sheet and fixes broken links. Count that time in your estimate.",{"q":227,"a":228},"Can I keep my sheet and use Pulseri too?","Yes. Keep your sheet for planning or one-off analysis. Use Pulseri for regular asking, alerts and the trend.",{"q":230,"a":231},"How do I move my spreadsheet of people into Pulseri?","Make sure each person has one row with a clear ID, an email and the facts you group by, such as plan or team. Then send those details from your product or through the API.",{"q":233,"a":234},"What should I write down before I switch?","Write down the question you ask, how often you ask it, and who should hear about a low score. Those three answers become your first survey and your first alert.","en",{},true,"\u002Fcompare\u002Fspreadsheets-and-diy",{"title":5,"description":216},"compare\u002Fspreadsheets-and-diy",[242,243,244,245],"You ask a few dozen people a year and know each of them.","One person owns the process and enjoys it.","You want to test what to ask before you choose a tool.","The answers are for one decision, not a long-running trend.","category","A form and a sheet are a fine start for a few people. Pulseri takes over the asking, reminders and alerts as you grow.","1HLyQnzIHGU5Dy44D8G1GN7kLcYqlInQef__qYRm8ek",[250,256,260,264,268,276,280,284,296,310,315,319,323],{"key":251,"label":252,"group":253,"pulseri":254,"others":255},"nps_template","NPS survey ready to use","Collect","yes",{"typeform":254,"surveymonkey":254,"qualtrics":254,"userpilot":254},{"key":257,"label":258,"group":253,"pulseri":254,"others":259},"employee_pulse","Employee pulse surveys",{"qualtrics":254,"cultureamp":254,"lattice":254},{"key":261,"label":262,"group":253,"pulseri":254,"others":263},"enps","eNPS question for your team",{"lattice":254,"15five":254},{"key":265,"label":266,"group":253,"pulseri":254,"others":267},"in_app_survey","Survey shown inside your product",{"userpilot":254},{"key":269,"label":270,"group":271,"pulseri":254,"others":272,"cellNotes":274},"chat_posts","New answers posted to team chat","Act",{"typeform":254,"surveymonkey":254,"google-forms":273,"qualtrics":254,"forms-and-sheets":273},"partial",{"google-forms":275,"forms-and-sheets":275},"Email to owner",{"key":277,"label":278,"group":271,"pulseri":254,"others":279},"chat_rule","Alert only when the score is low",{"surveymonkey":254,"qualtrics":254},{"key":281,"label":282,"group":271,"pulseri":254,"others":283},"themes","Themes found in comments",{"medallia":254,"canny":254},{"key":285,"label":286,"group":287,"pulseri":254,"others":288,"cellNotes":290,"cellHints":293},"prices_public","Prices listed on the website","Pricing",{"typeform":254,"surveymonkey":273,"qualtrics":289,"medallia":289,"hotjar":254,"userpilot":273,"canny":273,"cultureamp":289,"lattice":254,"15five":254},"no",{"surveymonkey":291,"userpilot":291,"canny":292},"Enterprise quote","Business quote",{"surveymonkey":294,"userpilot":294,"canny":295},"Enterprise prices are on request.","Business plan prices are on request.",{"key":297,"label":298,"group":287,"pulseri":254,"others":299,"cellNotes":300,"cellHints":308},"flat_price","Price stays flat as answers grow",{"typeform":289,"surveymonkey":289,"qualtrics":273,"medallia":273,"hotjar":289,"userpilot":273,"canny":273,"cultureamp":273,"lattice":273,"15five":273},{"qualtrics":301,"medallia":302,"userpilot":303,"canny":304,"cultureamp":305,"lattice":306,"15five":307},"By interactions","By data records","By active users","By tracked users","By headcount","By seat","By user",{"userpilot":309},"Price depends on monthly active users.",{"key":311,"label":312,"group":313,"pulseri":289,"others":314},"feature_board","Public board where people vote on ideas","Other jobs",{"canny":254},{"key":316,"label":317,"group":313,"pulseri":289,"others":318},"session_replay","Heatmaps and session recordings",{"hotjar":254},{"key":320,"label":321,"group":313,"pulseri":289,"others":322},"product_tours","In-app guides and checklists",{"userpilot":254},{"key":324,"label":325,"group":313,"pulseri":289,"others":326},"perf_reviews","Performance reviews and goals",{"cultureamp":254,"lattice":254,"15five":254},[328,334,339,344,350,355,359,366,371,377,383,388],{"key":329,"name":330,"url":331,"category":332,"summary":333,"reviewed":208},"typeform","Typeform","https:\u002F\u002Fwww.typeform.com\u002F","forms-and-survey-tools","A form builder known for one-question-at-a-time forms, sold in plans by monthly responses and seats.",{"key":335,"name":336,"url":337,"category":332,"summary":338,"reviewed":208},"surveymonkey","SurveyMonkey","https:\u002F\u002Fwww.surveymonkey.com\u002F","A general survey tool with team plans priced per user and a yearly response allowance.",{"key":340,"name":341,"url":342,"category":332,"summary":343,"reviewed":208},"google-forms","Google Forms","https:\u002F\u002Fworkspace.google.com\u002Fproducts\u002Fforms\u002F","A simple form builder from Google that stores answers in a linked Google Sheet.",{"key":345,"name":346,"url":347,"category":348,"summary":349,"reviewed":208},"qualtrics","Qualtrics","https:\u002F\u002Fwww.qualtrics.com\u002F","enterprise-experience-suites","An experience management suite for customers, employees and market research, sold on quotes.",{"key":351,"name":352,"url":353,"category":348,"summary":354,"reviewed":208},"medallia","Medallia","https:\u002F\u002Fwww.medallia.com\u002F","An experience management suite for customer and employee listening, sold on quotes.",{"key":215,"name":356,"url":342,"category":357,"summary":358,"reviewed":208},"Form plus spreadsheet","spreadsheets-and-diy","A do-it-yourself setup with a free form tool, a spreadsheet and a few hand-made automations.",{"key":360,"name":361,"url":362,"category":363,"summary":364,"reviewed":365},"hotjar","Hotjar","https:\u002F\u002Fwww.hotjar.com\u002F","in-product-feedback","A tool that shows where people click and scroll, with surveys. Now part of Contentsquare, which no longer opens new Hotjar accounts.","2026-10-15",{"key":367,"name":368,"url":369,"category":363,"summary":370,"reviewed":365},"userpilot","Userpilot","https:\u002F\u002Fuserpilot.com\u002F","A product adoption tool with in-app guides, checklists and surveys, priced by monthly active users.",{"key":372,"name":373,"url":374,"category":375,"summary":376,"reviewed":365},"canny","Canny","https:\u002F\u002Fcanny.io\u002F","feature-request-boards","A board where customers post and vote on ideas, with a roadmap and release notes, priced by tracked users.",{"key":378,"name":379,"url":380,"category":381,"summary":382,"reviewed":365},"cultureamp","Culture Amp","https:\u002F\u002Fwww.cultureamp.com\u002F","employee-platforms","An employee platform for engagement surveys and performance, sold on quotes by headcount.",{"key":384,"name":385,"url":386,"category":381,"summary":387,"reviewed":365},"lattice","Lattice","https:\u002F\u002Flattice.com\u002F","A people platform for performance, goals and engagement, priced per seat with a yearly minimum.",{"key":389,"name":390,"url":391,"category":381,"summary":392,"reviewed":365},"15five","15Five","https:\u002F\u002Fwww.15five.com\u002F","A people platform for engagement and performance, priced per user.",1793908071073]