[{"data":1,"prerenderedAt":394},["ShallowReactive",2],{"content:compare:\u002Fcompare\u002Fenterprise-experience-suites":3,"content:data_features:list:rows":251,"content:data_competitors:list:rows":329},{"id":4,"title":5,"bestFor":6,"body":11,"canonical":177,"claims":178,"competitor":217,"description":218,"draft":219,"extension":220,"faq":221,"locale":237,"meta":238,"navigation":239,"noindex":219,"og":177,"path":240,"seo":241,"stem":242,"theirBestFor":243,"type":248,"updated":182,"verdict":249,"__hash__":250},"compare\u002Fcompare\u002Fenterprise-experience-suites.md","Pulseri vs enterprise experience suites",[7,8,9,10],"A small team wants to start this week, with no sales call.","You want to see the plans before you talk to anyone.","You need a regular score, low-score alerts and comment themes.","You want customer and team feedback in one simple setup.",{"type":12,"value":13,"toc":167},"minimark",[14,19,23,26,30,44,47,50,53,57,60,67,78,85,92,95,99,103,106,109,113,116,119,135,138,142],[15,16,18],"h2",{"id":17},"two-different-kinds-of-buyer","Two different kinds of buyer",[20,21,22],"p",{},"Qualtrics and Medallia are experience suites. They are built for large programs, where researchers, product teams, support leaders and human resources all collect feedback on one platform. Qualtrics describes products for customer experience, employee experience and market research. Medallia lists employee listening. If your organization is shaping a program like that, these names will come up, and we think they suit that work.",[20,24,25],{},"Pulseri is smaller on purpose. Ask customers and colleagues a few good questions. See how scores move. Make sure a bad score reaches a person fast. There is no program office to set up first.",[15,27,29],{"id":28},"how-you-buy","How you buy",[20,31,32,33,39,40,43],{},"Qualtrics shows a Request Pricing button on its products and prices by interactions for customer and research programs and by employee count for employee programs ",[34,35],"cite-ref",{":anchor":36,"n":37,"prefix":38},"false","1","claim",". Medallia publishes no prices and charges per Experience Data Record in annual tiers ",[34,41],{":anchor":36,"n":42,"prefix":38},"5",". Neither publishes a price list, so you learn the cost by asking.",[20,45,46],{},"In our reading, that likely means a first conversation and a quote before you send a survey. The upside is a price made for your size.",[20,48,49],{},"Pulseri publishes its plans and charges by the number of People you track. You can sign up, add your People and send. Larger teams can talk to us about a plan built around their needs.",[20,51,52],{},"When you compare quotes, ask each vendor four questions. What will the first year cost at our expected volume? What happens to the price if we double the interactions or employees? Which parts of the platform are extra? Who on our side must run it every week?",[15,54,56],{"id":55},"what-a-small-team-gets-in-a-week","What a small team gets in a week",[20,58,59],{},"Here is what matters on day one for most small teams.",[20,61,62,63,66],{},"Regular scores. Qualtrics describes an NPS solution ",[34,64],{":anchor":36,"n":65,"prefix":38},"2",". Pulseri sends NPS, CSAT, CES and employee pulse surveys on a schedule, or when something happens, such as a ticket closing.",[20,68,69,70,73,74,77],{},"Team pulse. Qualtrics offers pulse surveys inside its employee software ",[34,71],{":anchor":36,"n":72,"prefix":38},"4",", and Medallia lists employee listening ",[34,75],{":anchor":36,"n":76,"prefix":38},"6",". Pulseri runs team pulse surveys in the same place as customer surveys and keeps the two sets of numbers apart.",[20,79,80,81,84],{},"Alerts. A Qualtrics workflow can message a Slack channel when a response meets conditions you set ",[34,82],{":anchor":36,"n":83,"prefix":38},"3",". Pulseri has this built in: a rule defines a low score and the right channel hears about it. We did not find Medallia's alert setup on a page we could read, so the table leaves that cell blank.",[20,86,87,88,91],{},"Themes. Medallia says it can surface emerging themes across text analytics ",[34,89],{":anchor":36,"n":90,"prefix":38},"7",". Pulseri tags comments with a feeling and a theme, and writes a weekly summary.",[20,93,94],{},"The picture shows the idea in Pulseri: a score dips, and the comments behind it explain why.",[96,97],"mockup-embed",{"id":98},"trend-insight",[15,100,102],{"id":101},"when-a-suite-is-the-better-choice","When a suite is the better choice",[20,104,105],{},"In our view, pick a suite when the question is bigger than a score. Research teams may need custom studies. You may need to join feedback with large data sources. Leaders in many departments may want their own dashboards. A suite gives you that room.",[20,107,108],{},"Someone has to build and look after what a suite does. If nobody has that time, a simpler tool may be used more.",[15,110,112],{"id":111},"moving-from-a-suite-or-starting-small-beside-one","Moving from a suite, or starting small beside one",[20,114,115],{},"If you already pay for a suite, keep it for research and add a lighter tool for the steady feedback nobody had time to set up.",[20,117,118],{},"If you are leaving a suite, take these steps.",[120,121,122,126,129,132],"ol",{},[123,124,125],"li",{},"Export your people and past scores before your contract ends.",[123,127,128],{},"Write down the three questions your team actually reads each month. Start with those.",[123,130,131],{},"Recreate your most useful alert first, and send it to the channel where people already talk.",[123,133,134],{},"Run the new program next to the old one for one cycle.",[20,136,137],{},"Your numbers may move when the audience changes. Run both programs for one cycle before you compare.",[15,139,141],{"id":140},"keep-reading","Keep reading",[143,144,145,153,160],"ul",{},[123,146,147,152],{},[148,149,151],"a",{"href":150},"\u002Fcompare\u002Fqualtrics","Pulseri vs Qualtrics",": the head-to-head page for the best known suite.",[123,154,155,159],{},[148,156,158],{"href":157},"\u002Fproduct\u002Fcustomer-voice","Customer feedback surveys",": what Pulseri does for customer feedback.",[123,161,162,166],{},[148,163,165],{"href":164},"\u002Fproduct\u002Fsurveys-and-metrics","The survey builder",": the five built-in scores and how a survey is made.",{"title":168,"searchDepth":169,"depth":169,"links":170},"",2,[171,172,173,174,175,176],{"id":17,"depth":169,"text":18},{"id":28,"depth":169,"text":29},{"id":55,"depth":169,"text":56},{"id":101,"depth":169,"text":102},{"id":111,"depth":169,"text":112},{"id":140,"depth":169,"text":141},null,[179,187,193,199,204,210,213],{"statement":180,"source_url":181,"retrieved":182,"kind":183,"cells":184},"Qualtrics pricing is quote-based, with a Request Pricing button on each product. Customer experience and market research are priced by interactions, and employee experience is priced by employee count.","https:\u002F\u002Fwww.qualtrics.com\u002Fpricing\u002F","2026-10-13","pricing",[185,186],"qualtrics:prices_public","qualtrics:flat_price",{"statement":188,"source_url":189,"retrieved":182,"kind":190,"cells":191},"Qualtrics describes an NPS solution to measure, analyze and improve NPS across an organization.","https:\u002F\u002Fwww.qualtrics.com\u002Fexperience-management\u002Fcustomer\u002Fnet-promoter-score\u002F","feature",[192],"qualtrics:nps_template",{"statement":194,"source_url":195,"retrieved":182,"kind":190,"cells":196},"A Qualtrics workflow can send a Slack message to people or channels when a survey response is recorded, and conditions on the workflow decide when it runs.","https:\u002F\u002Fwww.qualtrics.com\u002Fsupport\u002Fsurvey-platform\u002Factions-module\u002Fslack-task\u002F",[197,198],"qualtrics:chat_posts","qualtrics:chat_rule",{"statement":200,"source_url":201,"retrieved":182,"kind":190,"cells":202},"Qualtrics offers employee engagement software that includes pulse surveys.","https:\u002F\u002Fwww.qualtrics.com\u002Femployee-experience\u002Femployee-engagement\u002F",[203],"qualtrics:employee_pulse",{"statement":205,"source_url":206,"retrieved":182,"kind":183,"cells":207},"Medallia does not publish prices. Its pricing page says to contact sales. It is priced per Experience Data Record in annual tiers, on one platform.","https:\u002F\u002Fwww.medallia.com\u002Fpricing\u002F",[208,209],"medallia:prices_public","medallia:flat_price",{"statement":211,"source_url":212,"retrieved":182,"kind":190},"Medallia lists Employee Experience as a solution, described as employee listening and activation.","https:\u002F\u002Fwww.medallia.com\u002F",{"statement":214,"source_url":212,"retrieved":182,"kind":190,"cells":215},"Medallia says it can surface emerging themes across text analytics.",[216],"medallia:themes","qualtrics","Qualtrics and Medallia run whole experience programs and sell on quotes. See where a lighter tool with public plans is enough, and where a suite wins.",false,"md",[222,225,228,231,234],{"q":223,"a":224},"Is Pulseri an alternative to Qualtrics or Medallia?","For a small team that mainly needs regular scores, alerts and comment themes, yes. For many departments, custom analysis and procurement rules, a suite is built for that and Pulseri is not.",{"q":226,"a":227},"Why does this page not show suite prices?","Both vendors sell on quotes and publish no price list. We would rather leave a blank than repeat a figure from a third party that we cannot check.",{"q":229,"a":230},"Can a small team use Qualtrics or Medallia?","It is possible, since you can ask for a quote. Ask what you will pay in year one, how the price changes as you grow, and who will build and run the program.",{"q":232,"a":233},"Does Pulseri have an enterprise plan?","Yes. Larger teams can talk to us about it. We show no amount, because it depends on what you need.",{"q":235,"a":236},"Can I use Pulseri next to a suite?","Yes. Some teams keep a suite for research and use a lighter tool for steady, everyday feedback from customers and staff.","en",{},true,"\u002Fcompare\u002Fenterprise-experience-suites",{"title":5,"description":218},"compare\u002Fenterprise-experience-suites",[244,245,246,247],"Several departments run their programs on one platform.","You may need custom studies or many data sources.","Your organization prefers one large vendor for experience data.","You want a vendor that sells a program built around your needs.","category","Choose a suite for an organization-wide program. Choose Pulseri when one small team wants to start this week.","GsQIfex1DEuE3dTMlh2mgwzkO_js4XtIhc6xq5ZDams",[252,258,262,266,270,278,282,286,298,312,317,321,325],{"key":253,"label":254,"group":255,"pulseri":256,"others":257},"nps_template","NPS survey ready to use","Collect","yes",{"typeform":256,"surveymonkey":256,"qualtrics":256,"userpilot":256},{"key":259,"label":260,"group":255,"pulseri":256,"others":261},"employee_pulse","Employee pulse surveys",{"qualtrics":256,"cultureamp":256,"lattice":256},{"key":263,"label":264,"group":255,"pulseri":256,"others":265},"enps","eNPS question for your team",{"lattice":256,"15five":256},{"key":267,"label":268,"group":255,"pulseri":256,"others":269},"in_app_survey","Survey shown inside your product",{"userpilot":256},{"key":271,"label":272,"group":273,"pulseri":256,"others":274,"cellNotes":276},"chat_posts","New answers posted to team chat","Act",{"typeform":256,"surveymonkey":256,"google-forms":275,"qualtrics":256,"forms-and-sheets":275},"partial",{"google-forms":277,"forms-and-sheets":277},"Email to owner",{"key":279,"label":280,"group":273,"pulseri":256,"others":281},"chat_rule","Alert only when the score is low",{"surveymonkey":256,"qualtrics":256},{"key":283,"label":284,"group":273,"pulseri":256,"others":285},"themes","Themes found in comments",{"medallia":256,"canny":256},{"key":287,"label":288,"group":289,"pulseri":256,"others":290,"cellNotes":292,"cellHints":295},"prices_public","Prices listed on the website","Pricing",{"typeform":256,"surveymonkey":275,"qualtrics":291,"medallia":291,"hotjar":256,"userpilot":275,"canny":275,"cultureamp":291,"lattice":256,"15five":256},"no",{"surveymonkey":293,"userpilot":293,"canny":294},"Enterprise quote","Business quote",{"surveymonkey":296,"userpilot":296,"canny":297},"Enterprise prices are on request.","Business plan prices are on request.",{"key":299,"label":300,"group":289,"pulseri":256,"others":301,"cellNotes":302,"cellHints":310},"flat_price","Price stays flat as answers grow",{"typeform":291,"surveymonkey":291,"qualtrics":275,"medallia":275,"hotjar":291,"userpilot":275,"canny":275,"cultureamp":275,"lattice":275,"15five":275},{"qualtrics":303,"medallia":304,"userpilot":305,"canny":306,"cultureamp":307,"lattice":308,"15five":309},"By interactions","By data records","By active users","By tracked users","By headcount","By seat","By user",{"userpilot":311},"Price depends on monthly active users.",{"key":313,"label":314,"group":315,"pulseri":291,"others":316},"feature_board","Public board where people vote on ideas","Other jobs",{"canny":256},{"key":318,"label":319,"group":315,"pulseri":291,"others":320},"session_replay","Heatmaps and session recordings",{"hotjar":256},{"key":322,"label":323,"group":315,"pulseri":291,"others":324},"product_tours","In-app guides and checklists",{"userpilot":256},{"key":326,"label":327,"group":315,"pulseri":291,"others":328},"perf_reviews","Performance reviews and goals",{"cultureamp":256,"lattice":256,"15five":256},[330,336,341,346,351,355,360,367,372,378,384,389],{"key":331,"name":332,"url":333,"category":334,"summary":335,"reviewed":182},"typeform","Typeform","https:\u002F\u002Fwww.typeform.com\u002F","forms-and-survey-tools","A form builder known for one-question-at-a-time forms, sold in plans by monthly responses and seats.",{"key":337,"name":338,"url":339,"category":334,"summary":340,"reviewed":182},"surveymonkey","SurveyMonkey","https:\u002F\u002Fwww.surveymonkey.com\u002F","A general survey tool with team plans priced per user and a yearly response allowance.",{"key":342,"name":343,"url":344,"category":334,"summary":345,"reviewed":182},"google-forms","Google Forms","https:\u002F\u002Fworkspace.google.com\u002Fproducts\u002Fforms\u002F","A simple form builder from Google that stores answers in a linked Google Sheet.",{"key":217,"name":347,"url":348,"category":349,"summary":350,"reviewed":182},"Qualtrics","https:\u002F\u002Fwww.qualtrics.com\u002F","enterprise-experience-suites","An experience management suite for customers, employees and market research, sold on quotes.",{"key":352,"name":353,"url":212,"category":349,"summary":354,"reviewed":182},"medallia","Medallia","An experience management suite for customer and employee listening, sold on quotes.",{"key":356,"name":357,"url":344,"category":358,"summary":359,"reviewed":182},"forms-and-sheets","Form plus spreadsheet","spreadsheets-and-diy","A do-it-yourself setup with a free form tool, a spreadsheet and a few hand-made automations.",{"key":361,"name":362,"url":363,"category":364,"summary":365,"reviewed":366},"hotjar","Hotjar","https:\u002F\u002Fwww.hotjar.com\u002F","in-product-feedback","A tool that shows where people click and scroll, with surveys. Now part of Contentsquare, which no longer opens new Hotjar accounts.","2026-10-15",{"key":368,"name":369,"url":370,"category":364,"summary":371,"reviewed":366},"userpilot","Userpilot","https:\u002F\u002Fuserpilot.com\u002F","A product adoption tool with in-app guides, checklists and surveys, priced by monthly active users.",{"key":373,"name":374,"url":375,"category":376,"summary":377,"reviewed":366},"canny","Canny","https:\u002F\u002Fcanny.io\u002F","feature-request-boards","A board where customers post and vote on ideas, with a roadmap and release notes, priced by tracked users.",{"key":379,"name":380,"url":381,"category":382,"summary":383,"reviewed":366},"cultureamp","Culture Amp","https:\u002F\u002Fwww.cultureamp.com\u002F","employee-platforms","An employee platform for engagement surveys and performance, sold on quotes by headcount.",{"key":385,"name":386,"url":387,"category":382,"summary":388,"reviewed":366},"lattice","Lattice","https:\u002F\u002Flattice.com\u002F","A people platform for performance, goals and engagement, priced per seat with a yearly minimum.",{"key":390,"name":391,"url":392,"category":382,"summary":393,"reviewed":366},"15five","15Five","https:\u002F\u002Fwww.15five.com\u002F","A people platform for engagement and performance, priced per user.",1793908070713]